|Welcome to Custom Protective Services web based tracking and reporting system powered by SilverTrac Software Inc. Please select a menu item above to continue.
With this newly developed software, CPS personnel in the field can receive and respond to security issues by the use of a small hand held mobile device commonly referred to as a PDA or Smartphone.
The PDA/Smartphone provides security, parking and maintenance personnel with the exact details of a reported issue within moments of being reported. All reported issues are time stamped and assigned an automated tracking number. The PDA/Smartphone also allows CPS personnel to take time stamped photographs and record audio files that are automatically attached to a reported issue. Clients of CPS with approved access will have the ability to view and monitor photos, notes and audio files created by CPS personnel within minutes of creation.
All information is received in real-time and tracked through the CPS “Issue Monitor”. All clients of CPS now have the capability to view the Issue Monitor from anywhere in the world with Internet access 24 hours a day.